Business Projects
- Electronic statement production/delivery system.
Produces either paper statement or PDF statement.
Customer receives email notification when statement is ready, and a private, secure link to view/download their statement. Downloads are logged, providing proof that the customer received the statement.
Including the cost of postage, multi-part forms, impact printer ribbons, maintenance and labor, switching to electronic delivery can easily save $0.75 per statement
- Predictive Sales Recommendation System.
Creates product and service sales recommendations for individual customers based on a comparison between the customer’s buying patterns and the buying patterns of other customers.
- Web-based contract application
Application creates printable, completely filled-out, valid contracts using data from the corporate ERP system. This ensures that contracts contain correct pricing for products, services and service levels. System allows sales-force to create and print or fax contracts from any web-enabled device.
- Multi-tier online/offline sales analysis tool.
Laptop-based Customer Relationship Management (CRM) application usable both on-line and off-line by sales force of a multi-national corporation for Quotes and Customer Relationship Management. Back-end Oracle database collects and analyzes data and produces sales, income and profit prediction reports for top-level management.
- Customer Satisfaction Management System.
System generates custom surveys for each customer.The surveys are completed by the customer and problems are assigned to a specific individual, based on customer’s size and the results of previous interactions.
