Business Projects
- Online Invoice System.
Customer receives email notification when invoice is ready, and a private, secure link to view/download. Downloads are logged, providing proof that the customer received the invoice.
Including the cost of postage, paper forms, impact printer ribbons, maintenance and labor, switching to electronic delivery can easily save $0.75 per document
- Predictive Sales Recommendation System.
Creates product and service sales recommendations for individual customers based on a comparison between the customer’s buying patterns and the buying patterns of other customers.
- Web-based contract application
Application creates printable, completely filled-out, valid contracts using data from the corporate ERP system. This ensures that contracts contain correct pricing for products, services and service levels. System allows sales-force to create and print or fax contracts from any web-enabled device.
- Multi-tier online/offline sales analysis tool.
Laptop-based Customer Relationship Management (CRM) application usable both on-line and off-line by sales force of a multi-national corporation for Quotes and Customer Relationship Management. Back-end Oracle database collects and analyzes data and produces sales, income and profit prediction reports for top-level management.
- Customer Satisfaction Management System.
System generates custom surveys for each customer.The surveys are completed by the customer and problems are assigned to a specific individual, based on customer’s size and the results of previous interactions.